We offer shipping only within the United Arab Emirates. Our shipping fees are as follows:

1. Dubai & Sharjah

Standard Delivery (10:00 to 14:00): Dhs. 29.00

Standard Delivery (14:00 to 17:00): Dhs. 29.00

Standard Delivery (17:00 to 22:00): Dhs. 29.00

Fixed Time Delivery: Dhs. 39.00

Morning Delivery (07:00 to 09:00): Dhs. 59.00

Midnight Delivery (23:00 to 23:59): Dhs. 69.00

2. All Other Emirates

For deliveries outside Dubai and Sharjah, an additional Dhs. 20 will be charged.

We do not guarantee a precise delivery time as it varies based on our delivery schedule. If you have a specific delivery time preference, please email us your order number along with the preferred time at cs.paradiseblooms@gmail.com or call us at +971 54 998 9216.

Return and Refund Policy

If we are unable to fulfill and deliver your order for any reason, we will notify you promptly and refund your payment in full no later than 30 days after the intended delivery date.

Refunds will only be processed through the original mode of payment.

If the recipient refuses delivery, no refund will be issued.

Cancellation Policy

If you wish to cancel your order, please contact us at least 24 hours before the intended delivery date at cs.paradiseblooms@gmail.com or call us at +971 54 998 9216. Refunds will be processed through the original payment method. Please allow up to 45 days for the refund to be completed.

Customer Satisfaction

If you are unhappy with your flowers for any reason, please reach out to us using the form on our Contact Us page or email us at cs.paradiseblooms@gmail.com. We will do our best to assist you.